The head of innovation at $483 billion insurance giant John Hancock shared an anecdote about a fax machine to highlight the gap between fintechs and finance giants

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The head of innovation at $483 billion insurance giant John Hancock shared an anecdote about a fax machine to highlight the gap between fintechs and finance giants

Steve Dorval, head of innovation at insurance giant John Hancock, said startups and financial firms could do a better job of working together more efficiently.
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